Privacy Policy

15th June 2022

We are committed to providing you an excellent user experience when you use this site to buy tickets. If you have any questions about the tickets service or these terms we would be delighted to help. If the query relates to these terms please raise it with us prior to purchasing any tickets, if your query relates to the event please contact the organisers. You can contact us by emailing us at [email protected].

Definitions and interpretation

“Event” means the show, exhibition, concert, theatre and/or festival for which the tickets are being offered.

“Organiser” means the person, firm or company staging the Event.

“Tickets” means tickets including electronic tickets for the Event for the right to attend the Event.

“Venue” means any facilities or locations of any nature where the Event is being held.

“You” means you. “Your” shall be read accordingly.

Introduction and how these terms apply
The event Organiser may have their own terms (“Additional Terms”) that apply to the sale and/or use of Tickets and they require us to notify you of these terms and impose them on you when you buy a Ticket from our site.

These Additional Terms will apply in addition to these terms. For example Organisers may require certain events to have age restrictions. We will ensure these Additional Terms are indicated and clearly featured during your order/purchase process. In order for the Organiser to provide the tickets to you, you must agree to be bound by these terms and the Additional Terms as indicated to you. These will form a legally binding contract so please do take the time to read them and make sure you understand them. If you use the site or the ticket services on the site you will be agreeing to accept these terms and the Additional Terms. If you do not agree to accept them you must not use the site or the ticket services on the site.

We recommend you review the terms each time you purchase Tickets from the site and print a copy of them for your future reference as we intend to rely upon them. If you are uncertain about your rights or think the terms are not complete/accurate, please contact us before placing an order so we can discuss your query/concern.

Privacy Policy

The Organiser is committed to ensuring your privacy is protected. This section explains how we use the information we collect about you on our tickets site and the procedures we have in place to safeguard your privacy. By submitting your information and using this site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. If we change our privacy policy we will post the changes on this page so that you are aware of them. We advise you to check this page regularly.

If you purchase a Ticket you will be asked to provide personal information (such as name, address, email address and telephone number etc) and financial information. We use this information to fulfil your order and notify you of the status of your order and process your order (for example to verify financial details provided, to despatch tickets and to contact you regarding an Event if necessary). We will provide this personal information to third parties used to operate the Tickets service (for example Royal Mail, despatch companies and payment processing companies) and will require that they only use the data as strictly necessary to provide the Tickets service. In assessing your order for Tickets we may also provide your information to third parties to help to ensure that your payment details are not being used without your consent and to assist in the detection and prevention of fraud.

If you consent to us doing so (eg by way of tick box in the purchase process) we may send you marketing messages using the details that you provided upon registration. You can unsubscribe from receiving marketing messages by clicking on the unsubscribe link in any such message or by contacting us here.

We monitor customer traffic on an aggregate basis in order to help us develop and improve our site for the benefit of our customers. We may provide aggregate statistics about our customers, sales traffic patterns and related site information to reputable third party vendors and relevant affiliate partners, but these statistics will not include any personally identifying information.

We may disclose personal information where we believe in good faith that this release is reasonably necessary to comply with the law.

We do not without your consent (eg by way of tick box in the purchase process) provide personal data we have collected to third parties for marketing purposes.

The processing of credit & debit cards is undertaken by www.andersonzaks.com on behalf of the Organiser, through a secure hosted connection. No card data is stored by the Organiser for these purposes & customer details are only used to send the tickets to the purchaser.

The Organiser has implemented technology and security features to safeguard the privacy of your personal information from unauthorised access or improper use. We employ Secure Sockets Layer (SSL) encryption software to secure your personal data and payment information. This is to prevent unauthorised access or unlawful processing of your personal information. We will continue to enhance our security procedures as new technology becomes available. Whilst we make every effort to ensure that your information is secure on our system, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Because the internet infrastructure is global, and it is not possible to predict the routes that information sent over the internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. Territories outside of the EEA do not always have strong data protection laws. By submitting your information to this site you consent to this transfer.

We use cookies on our site. These allow us to collect data which assists us in improving our site and enhancing your experience of our site.

Cookies are electronic tags that contain small amounts of information which are placed on your computer in the process of sending your computer a file, such as a web page. A cookie is a unique identifier that tells a site when a computer that has previously visited the site returns and what pages it requests on each of its visits. Cookies can track where you travel on a site and what you look at and compile statistical reports on site activity.

Cookies make it easier for you to use our site during future visits. You may set up your computer to reject cookies by the privacy settings for your web browser, (usually located under the Tools menu, choose Internet Options, then Privacy) although in that case you may not be able to use certain features on our site. For more information on use of cookies on our site please contact [email protected]

Latest News

Monday September 26, 2022

East of England Arena welcomes new events manager

We are pleased to welcome Renay-Nicole Kenton, who joined our venue as an events manager on August 8, 2022. Renay has a strong foundation of experience in the events industry and graduated with a BA in Events Management from the BIMM Institute in 2021. After graduating Renay worked as an event coordinator, where she supported in-person and onlin [...]
Read More
Thursday July 21, 2022

Circus Fantasia delights young and old in Peterborough

Children of all ages met under the unmistakable peaks of the Big Top this month, as the magnificent Circus Fantasia brought its traditional family circus to the East of England Arena, July 6-10, 2022. Twice a day, every day, performers from around the world staged an unforgettable two-hour show, including big family favourites like the Human Canno [...]
Read More
Thursday July 21, 2022

East of England Arena welcomes 10,000 visitors cyclists to the Tour of Cambridgeshire 2022

More than 10,000 cyclists and spectators gathered at the East of England Arena and Events Centre for the Tour of Cambridgeshire (ToC) cycling festival, June 10-12, 2022, which featured closed road competitive cycling events, live entertainment and camping. The event began with the single and group time trials on Saturday, and a more gentle 2.5km F [...]
Read More

EastOfEnglandArena

Want to know more about an event or the venue?

Contact Us

For all event enquiries always check our event(s) pages or our social media channels for the most up-to-date information.

If you can’t find the answer to your questions please contact via the form below:

Find Us

Email: [email protected]
Tel: 01733 363500

Postal Address:

East of England Arena and Events Centre
Peterborough
PE2 6XE

If looking for us with your SAT NAV, please use PE2 6HE as the postcode.

By Rail

Peterborough is located on the East Coast Main line running from London Kings Cross to Edinburgh. A number of fast trains run on this network, making London accessible in 45 minutes on specific trains.

The station has its own taxi rank, which means reaching the East of England Arena is approximately 15 minutes away once the train has arrived in the station.

By Car

Arriving by car, you will be guided to one of our hard standing or grassed free parking areas. There are 22,000 spaces – so plenty of room for everyone. We also have plenty of disabled parking bays.

Travelling from Peterborough City Centre – take the Nene Parkway/A1260, follow directions to Oundle Road/A605 and turn right onto this road, which will lead you directly to the venue. The brown highway signs indicating East of England Arena/Showground will help to guide you. The journey is approximately 16 minutes from the centre of Peterborough.

Travelling from the A1(M) South – continue along the A1(M), passing the Peterborough Services (Extra MSA); continue forward onto the A1 and then take the next turn left, signposted East of England Arena/Showground. At the junction with the A605, turn left and travel half a mile. At the roundabout, turn right, and you have arrived at the East of England Arena.

Travelling from the A1(M) North – ignore the very first signpost for Peterborough and continue travelling along the A1 picking up the brown highways signposts indicating East of England Arena/Showground. Follow these signs and leave the A1 at Alwalton, taking you through the village and onto the A605 Oundle Road junction. Turn left at this junction and at the very next roundabout, turn right and you’ve arrived at Peterborough Arena. If you are in a heavy vehicle, or towing a trailer, we advise you to avoid driving through Alwalton. In this case continue on the A1, leaving at Junction 17. Turn left onto Fletton Parkway A1139. After half a mile exit onto the Orton Parkway (still A1139) taking the second exit at the roundabout. Continue on Orton Parkway at the next roundabout. After half a mile turn left onto Oundle Road where you will find the entrance of the Arena on your left after 600m. 

By Public Transport

Peterborough City Centre has a number of taxi ranks, as well as a coach park and bus station located within the Queensgate Centre. The Stagecoach bus service runs a half-hourly service during the week and two-hourly Sunday service, stopping just outside the East of England Arena. The bus number to look for is X4 leaving Bay 15 at Queensgate, Peterborough.

The bus stop is located at the Marriott Hotel, Lynchwood.  A  fifteen minute walk will bring you to our main entrance gate. 

By Air

East of England Arena’s location makes it central for London Stansted, London Luton, East Midlands and Birmingham airports – all four are approximately 60-90 minutes away by car.